Privacy Policy
Privacy Policy
Introduction
Welcome to Harfang Furniture, where we specialize in expertly crafted luxury furniture designed to elevate your space. Harfang Furniture ("we," "our," "us") is committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, share, and protect your personal data when you interact with our website, www.harfangfurniture.com (the "Site"), and our services.
1. Information We Collect
We may collect the following types of personal information from you:
- Contact Information: Name, email address, phone number, and mailing address.
- Payment Information: Credit card details or other payment information are required for completing your purchases.
- Order Information: Details about the products you order, including any customization requests.
- Technical Information: IP address, browser type, operating system, and other technical details are collected automatically when you visit our Site.
- Communication Information: Information you provide when contacting us, such as inquiries or feedback.
- Marketing Data: Information about your preferences for receiving marketing communications and details about your engagement with us.
- Subscriber Survey Data: Responses and feedback are provided through surveys and questionnaires.
- Demographic Information: Preferences and interests that help us tailor our products and communications.
- Account Data: Username, password, and other identifiers used to access your account.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- Order Processing: To process, fulfill, and deliver your orders, including custom furniture requests.
- Customer Service: To provide you with customer support, respond to inquiries, and address any issues.
- Marketing: To send you promotional materials, newsletters, and information about new products or services, if you have opted in to receive such communications.
- Customization Services: To fulfill your customization requests for our furniture products.
- Improvement: To analyze and improve our products, services, and website functionality.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
We do not sell your personal information. However, we may share your information with:
- Service Providers: Third-party vendors who help us operate our business, such as payment processors, delivery services, and marketing agencies.
- Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or respond to legal requests.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred to the new owner.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request corrections to any inaccurate or incomplete personal information.
- Deletion: Request the deletion of your personal information, subject to certain legal obligations.
- Opt-Out: Opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails.
6. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our Site, analyze usage patterns, and deliver personalized content. You can manage your cookie preferences through your browser settings.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Harfang Furniture
Address: 555 Boulevard Saint-Martin O Laval,
QC H7M 1Y9, Canada
Email: info@harfangfurniture.com
Phone: +1(844) 427-3264